INNOCEAN AUSTRALIA PRIVACY POLICY
Last Updated: April 2025

Introduction

Innocean Australia Pty Ltd (ABN 59 132 753 792) and its subsidiaries ("Innocean Australia", "we", "our" or "us") are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store your personal information.

By accessing our website (https://www.innocean.com.au) or engaging with our services, you consent to the practices outlined in this policy.

1. What Information We Collect

We may collect the following types of personal information:

• Full name, contact details, and job title
  
  

• Employment or company affiliation
  
  

• Details related to job applications, competition entries, or service requests
  
  

• Technical data including IP address, browser type, and cookie data

We will generally collect information directly from you unless impracticable. If information is provided by a third party, we will notify you where reasonable.

We do not collect sensitive information unless:

• You provide express consent and it is necessary for our functions
  
  

• Required or authorised by law
  
  

• Required for legal claims or to prevent serious threats to safety
  
  

2. How We Use Your Information

Your personal information may be used to:

• Provide services to you or your associated company
  
  

• Respond to enquiries or job applications
  
  

• Manage competitions or campaigns
  
  

• Improve our website and services
  
  

• Send you updates and marketing (where you have opted in)
  
  

• Meet legal obligations

Marketing: We may use your contact information to send updates about our services or industry insights. You may opt out at any time by contacting us or using the unsubscribe link in our emails.

Note: Even if you opt out of marketing, we may still contact you with essential service-related information.

3. Disclosure of Your Information

We may disclose your personal information to:

• Internal departments or subsidiaries
  
  

• Clients (in relation to campaigns or services)
  
  

• Service providers (e.g. IT, storage, recruitment)
  
  

• Overseas affiliates or technology providers
  
  

• Regulators or law enforcement if required by law
  
  

Where personal information is shared with overseas entities, we will ensure they are subject to similar privacy standards or obtain your consent before disclosure.

Third-party Tools: We may use analytics tools (e.g. Google Analytics), marketing platforms (e.g. email or CRM tools), and advertising services (e.g. Meta Pixel, Google Ads) to support our services.

4. Cookies and Passive Data

We use cookies and similar technologies to improve user experience. These may record:

• Site preferences
  
  

• Traffic patterns and user behaviour
  
  

• Device/browser type

You can disable cookies via your browser settings. Some website features may be limited if cookies are disabled.

5. Data Security and Storage

We store your data in secure digital systems and physical records. We take reasonable steps to:

• Protect it from misuse, unauthorised access or disclosure
  
  

• Use industry-standard encryption and secure servers
  
  

If your information is no longer needed, we will securely delete or de-identify it, unless retention is required by law.

Note: While we aim to protect all communications, no data transmission over the internet can be 100% secure.

6. Access, Accuracy and Correction

You may request access to your personal information or request corrections by contacting our Privacy Officer. We will respond within a reasonable timeframe.

We may charge a reasonable fee for access. If your information is incorrect, we will update it upon verification.

7. Your Rights and Choices

• You can opt out of receiving marketing at any time
  
  

• You can remain anonymous or use a pseudonym, unless impracticable or unlawful
  
  
  

8. Competitions and Events

Where you provide personal information for a competition or event run by us or on behalf of a client, it will be governed by both this policy and the specific terms and conditions of that event.

9. Third-Party Sites and Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies independently.

10. Children and Special Needs

If you are under 18 or have special needs, we may require the involvement of a parent, guardian, or authorised representative.

11. Data Breaches

In the event of a data breach likely to cause serious harm, we will notify affected individuals and report to the OAIC as required under the Notifiable Data Breaches (NDB) scheme.

12. Changes to This Policy

We may update this policy periodically. Please review it regularly. Continued use of our services constitutes your agreement to any changes.

13. Contact Us

To request access, correction, make a privacy complaint, or enquire about this policy:

Privacy Officer
Innocean Australia Pty Ltd
40-50 Francis Street
Darlinghurst NSW 2010
Email: contact@innocean.com.au

14. Complaints

If you believe your privacy has been breached, contact our Privacy Officer. If not satisfied with the outcome, you may escalate the matter to the OAIC (oaic.gov.au).